Returns Policy

Returns Policy

At Maison Verve, we want every piece you bring into your outdoor sanctuary to feel perfectly chosen—an extension of your style, your home, and the way you gather with those you love. If for any reason your order does not meet your expectations, returning it is simple and stress-free.

30-Day Free Returns

We offer complimentary returns within 30 days of delivery. If your item isn’t quite right, you can send it back to us at no cost. All we ask is that the product is unused, in its original condition, and returned in its original packaging.

How to Start a Return

- Contact our team at support@maison-verve.com with your order details.

- We’ll provide you with a prepaid return shipping label and clear instructions.

- Pack the item securely, attach the label, and drop it off at the designated carrier.

Refunds

Once your return is received and inspected, your refund will be issued to your original payment method. Please allow 5–7 business days for the credit to appear, depending on your bank or card provider.

Exclusions

Because of their nature, certain items such as custom-made or final-sale products may not be eligible for return. Any such details will always be clearly stated at the time of purchase.

Here to Help

Our goal is simple: to ensure you feel confident and inspired with every Maison Verve purchase. If you have questions about a return or need guidance choosing the right piece for your space, our outdoor living experts are here to assist.